For those SSE Broadband customers experiencing technical issues and require assistance
- Posts: 1
- Joined: Sun Sep 25, 2016 5:46 pm
Does the router have to be reconfigured with the SSE username and details.
I cannot remember the administrator password and wondering if I do a factory reset it will go back to the default. Is the default password admin or blank?
- Site Admin
- Posts: 146
- Joined: Mon May 30, 2016 6:19 pm
If you do a factory reset (using the default password admin) I believe you would need to re-enter the SSE username/password details.
These details however are provided on one of the documents provided with your router.
The username is in the format: firstname.lastname@example.org
where the x's are your account number.
- Posts: 28
- Joined: Fri Aug 26, 2016 10:52 am
If you can't remember the details, give SSE a call, they are pretty helpful with that info. I did when I installed a new router.