New Here - Video Calling - Google Duo etc.

For those SSE Broadband customers experiencing technical issues and require assistance
deanos
Posts:55
Joined:Tue Jun 07, 2016 3:31 pm
Re: New Here - Video Calling - Google Duo etc.

Post by deanos » Fri Sep 02, 2016 6:53 am

These are the speed test sites i used, they track your results if you sign up

http://speedof.me/
http://testmy.net/
http://www.thinkbroadband.com/speedtest.html

http://speedtest.btwholesale.com/

fuzed
Posts:28
Joined:Fri Aug 26, 2016 10:52 am

Re: New Here - Video Calling - Google Duo etc.

Post by fuzed » Sat Sep 03, 2016 11:55 am

thanks, yes I've been using those and found there to be some irreguralities between the results, but it's good to see whats being managed and what isn't.

I've got SSE supposedly sending an engineer out to check my connections etc, i've told them it's nothing to do with me, but it's their traffic management/over subscribed service in this area.

brandonsbillingham
Posts:106
Joined:Fri Jul 08, 2016 7:29 pm

Re: New Here - Video Calling - Google Duo etc.

Post by brandonsbillingham » Sat Sep 03, 2016 12:09 pm

Speedtests below - overall getting good speeds. Some slow down in the evening but doesn't impact gaming or streaming

SpeedOf.Me
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TestMy.Net
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Thinkbroadband
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Speedtest.Net
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BT Wholesale Tester

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fuzed
Posts:28
Joined:Fri Aug 26, 2016 10:52 am

Re: New Here - Video Calling - Google Duo etc.

Post by fuzed » Sat Sep 03, 2016 4:53 pm

that's not too bad, I wouldn't have an issue if I had a useable connection at peak times, but if I'm streaming video it lags/stops etc. I can't stream HD after 8pm, as the connection gets so slow.

403DCD
Posts:12
Joined:Fri Aug 12, 2016 6:08 pm

Re: New Here - Video Calling - Google Duo etc.

Post by 403DCD » Sun Sep 11, 2016 12:15 am

fuzed wrote:wow, netflix... 1.4mb down just now!!! didn't think it could get any slower... sucks.
If you are the only person in the world using Netfix, that'd be poor. Unacceptable even. But I dare say there may be one or twelve million others doing the same thing....

brandonsbillingham
Posts:106
Joined:Fri Jul 08, 2016 7:29 pm

Re: New Here - Video Calling - Google Duo etc.

Post by brandonsbillingham » Sun Sep 11, 2016 8:52 am

403DCD wrote:
fuzed wrote:wow, netflix... 1.4mb down just now!!! didn't think it could get any slower... sucks.
If you are the only person in the world using Netfix, that'd be poor. Unacceptable even. But I dare say there may be one or twelve million others doing the same thing....
Suggesting the issue lies with Netflix? Given that there is generally a media frenzy at the slightest technical issue at Netflix and other broadband providers not having these issues the blame sits with SSE.

fuzed
Posts:28
Joined:Fri Aug 26, 2016 10:52 am

Re: New Here - Video Calling - Google Duo etc.

Post by fuzed » Thu Sep 15, 2016 9:35 pm

well I've had the engineer out and he couldn't find a fault, got an email from SSE yesterday saying that the engineer had been and that they were waiting for a report, but were advised that the fault had been fixed, when there was no fault.

fun and games, I was still having problems Monday evening, and doing tests tonight had the same issue at after 8pm!!! Tonights wonderful speed tests 5.28mb down using testmy.net....

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