Major Internet Outage - Affecting Multiple ISP's - 20/07/16

For those SSE Broadband customers experiencing technical issues and require assistance
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admin
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Major Internet Outage - Affecting Multiple ISP's - 20/07/16

Post by admin » Wed Jul 20, 2016 10:23 am

Wed 20/07/2016 at 10:05

We currently have a major broadband problem that is preventing webpages from loading for some customers.

Our engineers are working to fix this as quickly as possible.

admin
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Re: Major Internet Outage - Affecting Multiple ISP's - 20/07/16

Post by admin » Wed Jul 20, 2016 12:44 pm

This issue has since been resolved

brandonsbillingham
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Re: Major Internet Outage - Affecting Multiple ISP's - 20/07/16

Post by brandonsbillingham » Wed Jul 20, 2016 7:18 pm

Did they post this message? If so where?

admin
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Re: Major Internet Outage - Affecting Multiple ISP's - 20/07/16

Post by admin » Wed Jul 20, 2016 7:41 pm

No, no messages posted by SSE themselves. That is a message from BT.

brandonsbillingham
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Re: Major Internet Outage - Affecting Multiple ISP's - 20/07/16

Post by brandonsbillingham » Wed Jul 20, 2016 9:01 pm

Ah I see.

Did it even impact SSE? They use Daisy for their core network and it was a BT routing issue so Sky/TalkTalk/Daisy were unaffected.

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Re: Major Internet Outage - Affecting Multiple ISP's - 20/07/16

Post by admin » Wed Jul 20, 2016 10:25 pm

Yes, it affected access to many different websites for those using many different ISP's - including myself using SSE.

For me personally it prevented access to 5 or 6 different websites I tried to access during that time period.

brandonsbillingham
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Re: Major Internet Outage - Affecting Multiple ISP's - 20/07/16

Post by brandonsbillingham » Thu Jul 21, 2016 7:19 am

Interesting to know, thanks.

We use Daisy Wholesale at work and weren't impacted but we had remote workers on BT and Plusnet who were. Wonder if we were just fortunate not to notice or SSE + Daisy have a slightly different setup.

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