DISCUSSISP.COM - The Unofficial Support Community for SSE Phone and Broadband Customers

fast.com is netflix. Try netflix and see if you can hold 1080p or try youtube and see if you can hold 4k. Try this at 9pm. Noone can hold these formats at this time. Speeds are faked on common speedtest sites.

I'm not sure it is 'faked' speeds on the speed test sites as that wouldn't explain why I am able to download large files from various (non speed test sites) such as this one, and they downloaded at maximum speed.

I don't use Netflix so cannot comment on streaming through that, but I watched a film via Amazon Prime Video last night (HD) and there was no buffering at all with that.

I'll try Youtube tonight and see what that is like and report back.

I've tried several 4K Youtube videos between 9pm and 11pm (just now) and have had no buffering issues at all. All streamed without any buffering.

Speed test results (Just around 11:30pm today):

Package: SSE Ultrafast Fibre

Speedtest.net - 11/06/2016 23:33


Think Broadband - 11/06/2016 23:32


Fast.com - 11/06/2016 23:32
Result: 55 Mbps

BT Wholesale - 11/06/2016 23:34

Another set of speed test results. I've done morning and evening, so here is an afternoon one:

Speed test results (Around 3:20pm today):

Package: SSE Ultrafast Fibre

Speedtest.net - 13/06/2016 15:19


Think Broadband - 13/06/2016 15:20


Fast.com - 13/06/2016 15:21
Result: 54 Mbps

BT Wholesale - 13/06/2016 15:22

Another set of speed test results. These are from this evening 14th June 2016 at 19:25

*** Something looks seriously wrong with the speed tests this evening ***

Speed test results (Around 7:25pm today):

Package: SSE Ultrafast Fibre

Speedtest.net - 14/06/2016 19:25


Think Broadband - 14/06/2016 19:28


Fast.com - 14/06/2016 19:29
Result: 27 Mbps

BT Wholesale - 14/06/2016 19:30

These are from today 16th June 2016 at around 14:45

There is something wrong at the moment. Everything is running exceptionally slow and for the first time all the speed test results are coming back exceptionally poor.

Speed test results (Around 2:45pm today):

Package: SSE Ultrafast Fibre

Speedtest.net - 16/06/2016 14:53


Think Broadband - 16/06/2016 14:49


Fast.com - 16/06/2016 14:51
Result: 3.7 Mbps

BT Wholesale - 16/06/2016 14:52

Speed test results (Around 7:55pm today):

Package: SSE Ultrafast Fibre

Speedtest.net - 17/06/2016 19:53


Think Broadband - 17/06/2016 19:54


Fast.com - 17/06/2016 19:55
Result: 46 Mbps

BT Wholesale - 17/06/2016 19:57

Speed test results (Around 10:45am today - Saturday):

Package: SSE Ultrafast Fibre

Speedtest.net - 18/06/2016 10:46


Think Broadband - 18/06/2016 10:47


Fast.com - 18/06/2016 10:48
Result: 55 Mbps

BT Wholesale - 18/06/2016 10:49

Have you taken this up with SSE?

Mark