Smooth switch but no communication

Create your own post detailing your experience of joining SSE from start to finish. Use it as a journal to detail when your ordered, when you received communications, connection dates and more!
imcdonald5
Posts: 1
Joined: Wed Aug 03, 2016 11:09 am

Smooth switch but no communication

Postby imcdonald5 » Wed Aug 03, 2016 11:14 am

I switched to SSE from Plusnet yesterday but there was no communication from SSE telling me the switch date, time etc. But once the Plusnet broadband went down I was able to plug in the SSE router and off it went, 50% speed increase from Plusnet. So far so good. the phone service switched without noticing. Generally very smooth transition. :)

Marksfish
Posts: 280
Joined: Tue May 31, 2016 8:17 pm

Re: Smooth switch but no communication

Postby Marksfish » Wed Aug 03, 2016 1:23 pm

My Plusnet connection stayed on for almost a week after migration, not sure how??? I was on holiday at the time, but my webcam continued broadcasting until I got home and disconnected the session.

No communication as such from SSE either, only a email from +Net saying when my connection with them would cease.

Mark


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