SSE Broadband - Only Available to existing SSE Energy Customers

Post by **admin** » Thu Jul 21, 2016 7:05 pm

It would seem that from today SSE Phone and Broadband is only available to existing SSE energy customers - according to their website.

This applies to three of the four packages:

FREE SSE Ultrafast Fibre Broadband with our Talk Anytime package
FREE SSE Superfast Fibre Broadband with our Talk Anytime package
FREE SSE Superfast Fibre Broadband with our Talk Anytime Plus package

The only package available to those who are not SSE energy customers is:

SSE Everyday Broadband + Talk Weekend

exclusive.PNG

joe pineapples · Post by **joe pineapples** » Thu Jul 21, 2016 7:13 pm

Oh well, saves me having to make the decision I guess

Thanks for the heads-up.

brandonsbillingham · Post by **brandonsbillingham** » Thu Jul 21, 2016 7:35 pm

Wow, didn't see that coming.

The original offer was in place till 14th November so where do they stand now they changed it?

Marksfish · Post by **Marksfish** » Thu Jul 21, 2016 8:23 pm

If you have already ordered and been accepted, the offer will have to stand. If you were dawdling about waiting to see if things got better, they have done you a favour

For those of us early adopters having issues, shame this didn't happen 6 weeks ago!!

Mark

brandonsbillingham · Post by **brandonsbillingham** » Thu Jul 21, 2016 10:22 pm

Guess they're desperately trying to stem the flow of new customers as quickly as possible.

Post by **admin** » Thu Jul 21, 2016 10:42 pm

Maybe this is a positive thing for those who are currently signed up or about to transfer over.

If they are unable to cope with the demand then a slowdown in the take up can only be a positive thing to give them chance to catch up and do what needs to be done to improve services.

brandonsbillingham · Post by **brandonsbillingham** » Thu Jul 21, 2016 10:54 pm

Agreed. It seems like they're taking some responsibility for the situation they've created and though in a way it's a shame such a good deal is off the market it was likely never going to be sustainable.

lorien · Post by **lorien** » Fri Jul 22, 2016 10:37 am

Agreed x 2

Energy customers are a fickle thing, and as this now limits new phone/bb customers to SSE's main source of revenue (who could well churn if the phone/bb service is not up to scratch), it might provide some more focus on their part.
However, looking at it the otherway, it could also be an attempt to lure in new Energy customers with a cheap phone/bb deal.
Time will tell ....

Marksfish · Post by **Marksfish** » Fri Jul 22, 2016 12:47 pm

Shame they didn't test their resilience by doing this first, rather than closing the stable door after the horse has bolted!!! It has been terrible for me this week, hoping to be one of the "churn" soon

Mark

403DCD · Post by **403DCD** » Sun Aug 14, 2016 5:25 am

Rules are now relaxed a bit - PhoneBb now available to all if asked directly. CSAs not to push it. Pffft.

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SSE Broadband - Only Available to existing SSE Energy Customers

SSE Broadband - Only Available to existing SSE Energy Customers

Re: SSE Broadband - Only Available to existing SSE Energy Customers

Re: SSE Broadband - Only Available to existing SSE Energy Customers

Re: SSE Broadband - Only Available to existing SSE Energy Customers

Re: SSE Broadband - Only Available to existing SSE Energy Customers

Re: SSE Broadband - Only Available to existing SSE Energy Customers

Re: SSE Broadband - Only Available to existing SSE Energy Customers

Re: SSE Broadband - Only Available to existing SSE Energy Customers

Re: SSE Broadband - Only Available to existing SSE Energy Customers

Re: SSE Broadband - Only Available to existing SSE Energy Customers