- Posts: 1
- Joined: Sat Jul 09, 2016 9:57 pm
I have tried using their online page to put in for some help but even that crashes on my computer.Anyone else having the same problem with the help page on their website?
- Posts: 280
- Joined: Tue May 31, 2016 8:17 pm
A slowdown to 20Mbps, that is luxury!!
Try firstname.lastname@example.org , they will try and direct you to the online form, but tell them it doesn't work. Be prepared for a bumpy ride, as there is nothing wrong with their service (apparently).
- Posts: 40
- Joined: Wed Jun 08, 2016 5:05 pm
According to Google I am in London, but in reality I am next to Aberdeen...
Keep us posted on your experiences with SSE with regards to leaving them. I want out as well. Even though CS agree that my speeds are crap, they have been overruled by a manager higher up. It is not in the economic interest of SSE to let people leave without paying cancellation charges.
They now let me hang on for another 5+ weeks, until I can approach the ombudsman.
In the mean time I am spamming them CS with speedtests and screenshots of really sssslllllooooowwwww download speeds.
Best of luck.
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