Speed Test Results - Marksfish (Sandy Exchange)

Existing SSE Broadband customers can post their speed test results in this forum
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Marksfish
Posts:280
Joined:Tue May 31, 2016 8:17 pm
Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by Marksfish » Sat Jul 09, 2016 7:06 pm

Bit up and down today, and this evening isn't as bad as normal....... Yet

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You can see the ups and downs quite clearly here:

http://testmy.net/stats/?&t=u&d=0709201 ... =Marksfish

brandonsbillingham
Posts:106
Joined:Fri Jul 08, 2016 7:29 pm

Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by brandonsbillingham » Sat Jul 09, 2016 7:18 pm

3am 34mbps and then 3pm 13mbps - higher weekend demand?

Marksfish
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Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by Marksfish » Sat Jul 09, 2016 8:01 pm

Even crappier now... My BQM (the red line is where I was doing tap3 tests last night):

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And dire speeds:

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Last edited by Marksfish on Sat Jul 09, 2016 8:27 pm, edited 1 time in total.

Marksfish
Posts:280
Joined:Tue May 31, 2016 8:17 pm

Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by Marksfish » Sat Jul 09, 2016 8:13 pm

How's this for bad then!!
btw_8pm_090716.png
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Last edited by Marksfish on Sat Jul 09, 2016 8:16 pm, edited 1 time in total.

Marksfish
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Joined:Tue May 31, 2016 8:17 pm

Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by Marksfish » Sat Jul 09, 2016 8:15 pm

Not looking good is it?
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Marksfish
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Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by Marksfish » Sat Jul 09, 2016 9:36 pm

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Marksfish
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Joined:Tue May 31, 2016 8:17 pm

Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by Marksfish » Sat Jul 09, 2016 11:12 pm

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brandonsbillingham
Posts:106
Joined:Fri Jul 08, 2016 7:29 pm

Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by brandonsbillingham » Sun Jul 10, 2016 7:29 am

Least you have plenty of evidence to sent on to SSE. Those speeds last night dived majorly, even on the BT site.

I'm seeing more reports that people's speeds have improved dramatically, and now issues seem to be slightly more localised. Not sure what to believe.

I've had assurances I can leave if they don't meet the bottom end of my estimated speed so I'm going to give it a go. My Plus Net connection drops out a lot at the moment with constant DNS issues, and they just pont the finger back at me so it can't get any worse to be honest.

Marksfish
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Joined:Tue May 31, 2016 8:17 pm

Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by Marksfish » Mon Jul 11, 2016 3:55 pm

Almost 4pm and no slowdown yet:

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Marksfish
Posts:280
Joined:Tue May 31, 2016 8:17 pm

Re: Speed Test Results - Marksfish (Sandy Exchange)

Post by Marksfish » Mon Jul 11, 2016 6:30 pm

Just had a phone call from SSE broadband tech support. I have had a good long chat with them. Apparently my router is showing a lot of errors (3500 in the last 24 hours) and he is confused why my line profile is 36.75 Mbps when I ordered Ultrafast and my previous sync with PN was just under 60Mbps. I am being sent a new router and a filter so I can plug into the test socket.

The contact I have been emailing has also sent back the following, I really think they ought to know what equipment they are sending out and what it is capable of:

BROADBAND CHECKS:

Please note there are two devices to check here, The BTOR Modem and the FTTC Router.

" Is the BTOR Modem connected to the Master Infinity socket? Y/N

" Is the physical setup for the BTOR Modem correct? Y/N

" Are the following lights solid green on the BTOR Modem, POWER, DSL and LAN1? Y/N

" Has the BT Openreach modem been power cycled? Y/N

" Is the FTTC Router RED WAN port connected to BTOR modem LAN1 port? Y/N

" Is the FTTC router status light GREEN or RED?

" What lights on the FTTC router are RED? (press the ' i ' button to reveal all the lights)

" Have you 'hard resetted' the router (pin-hole button on the back of the router)? Y/N

" Do you have any potential devices which may be causing interference? Y/N

Anyhow, so far at just before 6.30pm, my speeds are:

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