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Re: SSE Broadband - Only Available to existing SSE Energy Customers
Posted: Sun Aug 14, 2016 6:28 am
by brandonsbillingham
403DCD wrote:Rules are now relaxed a bit - PhoneBb now available to all if asked directly. CSAs not to push it. Pffft.
Will this change online soon or is it simply ring up and ask?
Re: SSE Broadband - Only Available to existing SSE Energy Customers
Posted: Sun Aug 14, 2016 8:59 am
by 403DCD
brandonsbillingham wrote:
Will this change online soon or is it simply ring up and ask?
Depends on BT/Openreach availability in your area - and THAT is the bottleneck. We have the capacity; if you have a standard line (ie- non-cable) and want to switch you'll be stuffed on a queue. If you're an SSE customer you'll be bumped up.
The official line is that we're not to offer it - but if an existing SSE customer
asks about it, then promote. Pretty poor really.
Anyone can read into that what they wish - I can't comment (although I detest some policies - this being one of them).
403DCD
Re: SSE Broadband - Only Available to existing SSE Energy Customers
Posted: Sun Aug 14, 2016 9:58 am
by brandonsbillingham
403DCD wrote:
We have the capacity; if you have a standard line (ie- non-cable) and want to switch you'll be stuffed on a queue.
So what about people who are lacking the standard lines? Can SSE sort that?